WeBrakes Guarantee

WeBrakes Warranty

At WeBrakes, we aim to make brake repair stress-free, transparent, and dependable. That’s why we proudly stand behind our work with a solid warranty you can trust.

Comprehensive Limited Warranty

For Repairs with Pads and Rotors:

  • Coverage Period: 24 months or 24,000 miles (whichever comes first).
  • If a part we’ve installed fails due to a defect in materials or workmanship under normal use, we’ll replace or repair it—no hassle, no excuses.

What Our Warranty Does Not Cover

While we strive to provide the best service possible, there are some exclusions:

  1. Partial Repairs: Repairs without both pads and rotors on the same wheel are covered for 90 days or 3,000 miles (whichever comes first).
  2. Damage from External Factors: Accidents, misuse, modifications, or environmental conditions like salt, hail, or flooding.
  3. Lack of Maintenance: Issues arising from non-compliance with recommended reporting, monitoring, or maintenance procedures.
  4. Manufacturer Recalls: Parts under a manufacturer’s recall for related issues.
  5. Commercial or Extreme Use: Damage from towing, deliveries, public transport, off-roading, or racing.
  6. Wear and Tear: Normal aging of parts over time.
  7. Unauthorized Modifications: If parts installed by a WeBrakes technician are altered, repaired, or tampered with by anyone other than a WeBrakes technician, the warranty becomes void. In these cases, customers will be responsible for the cost of new parts and labor.
  8. Unintended Damages: Our warranty does not extend to incidental or consequential damages, such as physical injuries, property damage, or additional costs related to rental vehicles, towing, or accommodations.
  9. Non-WeBrakes Parts: Warranty only applies to parts sourced and serviced by WeBrakes.

Why Choose WeBrakes?

With WeBrakes, you’re not just getting a repair—you’re getting a partner who cares about your safety and satisfaction. Our warranty is our promise to you: quality, reliability, and unwavering support every step of the way.

If you have questions or concerns, reach out to our team here. We’re here to help and ensure you stay confident on the road!

Additional Information

At WeBrakes, we want you to feel confident and secure with every repair. While we work hard to ensure your satisfaction, it’s important to clarify the scope of our warranty coverage so you know exactly what to expect.

Clear and Fair Coverage

We aim to provide the best protection possible for your repairs. Here’s what you need to know:

  • Exclusive Remedy: This limited warranty serves as the sole solution for product defects or failures, ensuring you’re covered for the parts and workmanship we deliver.
  • No Hidden Terms: We do not offer additional implied warranties, such as guarantees of merchantability or fitness for a specific purpose, beyond what’s outlined here.

State-Specific Legal Rights

We understand that laws vary by state, and we fully respect your rights as a customer:

  • If Laws Differ: In some states, limitations on implied warranties or the exclusion of incidental damages may not apply. In these cases, your rights remain protected as defined by your local regulations.
  • Your Specific Rights: This warranty gives you specific legal rights, and depending on your location, you may be entitled to additional protections.

If the Law Changes

We’ve designed this warranty to be comprehensive, but if any part is deemed invalid or unenforceable by law, the rest of the warranty will remain in full effect. Our commitment to your satisfaction and safety is unwavering.

We’re Here to Support You

At WeBrakes, we’re more than just a service provider—we’re your partner in keeping your vehicle safe and reliable. For any questions or further assistance, don’t hesitate to contact us.

WeBrakes Inc
1900 Market St
Philadelphia, PA 19103

Visit us online at WeBrakes.com